What Our Clients Are Saying
We are a process driven company, with a consultative approach to helping our customers. The more we understand your process, the better we can help elevate your existing or new process, and by proxy, help build trust and enhance your company’s brand. Every client we work with is unique, and our goal is to provide a personalized and customized approach to each person and company we work with. However, do not just take our word for it, below are a few examples of how our customer’s view our contributions to their process and brand.
“Memphis Reprographics is a leader in outstanding quality printing and customer service. Their staff are knowledgeable and attentive to all of our needs whether it is printing, plan room, or delivery. Melissa, Chris and the team are always incredibly helpful, whether it be answering our questions or getting an order out quickly they are accurate and professional. Their quality assurance and attention to detail is top notch.”
Allen & Hoshall
“We trust Memphis Reprographics for our printing because their exceptional customer service, quality and prompt service exceed our expectations. The knowledgeable staff work with us frequently to ensure correct prints are issued and find innovative solutions to our needs.”
“Memphis Reprographics has impeccable customer service! They take the time to answer all of our many questions and customize their services around us. They promptly respond to our printing orders and consistently meet or exceed our deadlines.”
“Memphis Reprographics has proven time and again to be a leader in their industry. From uploading and printing plans in a very time-efficient manner to delivering orders in the often short time they are needed, we know that we can count on their team to get what we need, just when we need it and exactly the way we want it.”
“For our projects, everyone involved is part of the project team from our client and consultants to the contractor and the vendors; Memphis Reprographics embraces this. The quality and attention to detail really matters, and we get this from Memphis Reprographics. When we send our documents to them, we know they will take the time to verify everything is right before the first sheet comes off the printer. I know when I need to meet a deadline, they will do whatever it takes.”
Looney Ricks Kiss (LRK)
“We have relied on Memphis Reprographics for high quality printing since its inception. We continue to use Memphis Reprographics because we know we can always count on Chris and his excellent staff to provide us and our clients with prompt and accurate service.”
Metcalf Crump, FAIA
Chairman and CEO
“Memphis Reprographics has the experience and staff to fully understand our needs when printing plans and specifications for projects. They have competitive pricing and understand deadlines. Dealing with Memphis Reprographics makes our job less painful.”
“Chris and his team at Memphis Reprographics continue to come through with accurate, fast printing and delivery of our projects. I know when a job is sent to them, the client will have it within a couple of hours. I’m still amazed at how quick they deliver!”
“If you are looking for an exceptionally convenient ordering process and want high-quality prints fast, then Memphis Reprographics is the place to go. As an added bonus, their staff is incredibly friendly and surprisingly involved in the community. We would highly recommend Memphis Reprographics!”
We sat down with Wagner General Contractors to talk about our collaboration, and how we help grow their business!
"Wagner General Contractors has used Memphis Reprographics for several years. The best thing we did was let them set us up a plan room. This has been so helpful to us and our subcontractors in sharing drawings that we are bidding on. We can send out bid notices to the subcontractors and they can view and print the plans from our plan room. We have a large format copier but Memphis Reprographics can print and deliver plans and specs to us faster. They are a pleasure to team up with! I would recommend Memphis Reprographics for all your printing needs."
Wagner General Contractors
“We’ve known Chris and the fine folks at Memphis Reprographics for several years now and have nothing but praise for the friendly, prompt and cost effective services they provide. It’s good to know that they have your back when construction project crunch time is near. That superb experience is what keeps them on the Yates call back list.”
“Memphis Reprographics’ website service has enabled us to quickly turn around requests for large quantities of plans and project manuals more efficiently than ever before. It saves our firm time, as this service allows us to simply upload the documents and let Memphis Reprographics do the rest. We receive the plans and manuals back in a matter of hours with very little involvement required of us.”
Bounds & Gillespie Architects, PLLC
“Memphis Reprographics (MR) is second to none when it comes to service and quality. The team at MR has continued to impress us with their eager-to-please attitudes, organizational skills and tight turnaround times that they always meet and/or beat. MR’s competitive pricing for printing and shipping are just icing on the cake!”
“As contractors, we have a lot on our plate to deal with on a day-to-day basis. Dealing with printing issues needs to be minimal. It is nice to deal with a reprographics company that understands the order, delivers the order promptly and its right when you get it. On top of that, the pricing at Memphis Reprographics is extremely competitive. We are very happy with Memphis Reprographics.”
Chris Woods Construction
“Partnering with Memphis Reprographics to develop our online planroom and print our design work has given us a competitive edge. Being responsive, attentive and efficient are all a given with Memphis Reprographics, but it is the attention to the drawing set detail and print quality that I have been most impressed with. Details are what we do, and Memphis Reprographics as has assisted us with clearly and efficiently communicating the details. They truly care about their customers and always deliver the highest quality product with top shelf service on time, EVERYTIME. Their level of customer service is unparalleled in this market.”
"We appreciate all of the great service you provide us and our clients. Keep up the good work!"
"ANF's Custom Branded Virtual Planroom offers an intuitive and efficient web-based tool to manage and distribute project documents, all while continuing to exemplify the ANF Brand. It is the perfect solution for document distribution, document management, and web-based document storage of architectural plans and project documents. "
Askew Nixon Ferguson Architects
With projects as large and complex as the TN Brewery and with the design constantly evolving, we rely on Memphis Reprographics as a partner to help us keep drawing sets current. Their quick turnaround and can-do attitude make an otherwise daunting task something we don’t need to think twice about."
Montgomery Martin Contractors
“Clark/Dixon Architects has been very pleased with the customer service provided by Memphis Reprographics. All of their personnel are very dedicated to getting the job done correctly and efficiently. They go beyond the call of duty to see that our printing needs are returned to us fast. They also have worked overtime when we had a deadline to meet. We would not consider using any other printing company in Memphis.”
Dianne Dixon/Larry Clark, RA Partner
"From the moment we started using Memphis Reprographics for all our printing needs, we immediately noticed the difference in personal service. The other companies we have used would hardly give you the time of day, but the staff at Memphis Repro remembers you by name and goes out of their way to make sure the job gets done. No matter how complicated the order, we are 100% confident they will always get the job done right and on time. They have even caught our mistakes and called to clarify the situation before processing the order. We have thoroughly enjoyed working with Memphis Reprographics and look forward to continuing the relationship in the future."
Dalhoff Thomas Design Studio
“Ledford Engineering and Planning LLC has been using Memphis Reprographics since August 2011. We were having trouble with the previous company we were using for our project manuals and plans – in that they were getting slower and slower in getting them back to us. So, I called Memphis Reprographics the next day and told them I had something that I needed back the same day, and they said that it would be no problem – and they did come through for me. We have been using them ever since that day, and I would highly recommend them to anyone. They are a very professional, courteous and an efficient team.”
Ledford Engineering and Planning LLC
“I’ve known Chris and the fine folks at Memphis Reprographics for several years now and have nothing but praise for the friendly, prompt and cost-effective services they provide. It’s good to know that they have your back when construction project crunch time is near. That superb experience is what makes them part of our team.”
“Memphis Reprographics has always come through for us, even on a short notice. They genuinely care about their customers and are very accessible and flexible to your needs. We have worked with several other reprographers before, and they simply cannot compare to the services and level of customer care provided by Memphis Reprographics.”
braganza design / Group
“Memphis Reprographics provides excellent customer service, is quick to respond to any request and promptly handles any problem we encounter (which are few and far between) to our satisfaction. Having someone like them that we can always depend on makes them a member of our own team.”
W.H. Porter Consultants, PLLC
“BWSC has deadlines getting construction documents out the door in a quick turnaround, Memphis Reprographics always delivers fast to us or they will even stay to get the documents out the door for us by setting up FedEx, etc. Their staff always goes the extra mile by checking and double checking to ensure a quality product goes out the door. They made it easy to download the documents right to them for faster service. We wouldn’t think of using anyone else for our printing needs.”
Barge Waggoner Sumner Cannon
"We can always rely on Chris and the entire Memphis Reprographics team to handle all of our printing and delivery needed in a professional and timely manner. In addition, we can trust that the order will be completed correctly – even when we ask for a quick turnaround. Their attention to detail and customer service is impeccable. "
“As an architectural firm, we have a solid grasp on the necessity of a strong and stable foundation for a project to succeed. Our relationship with Memphis Reprographics builds upon a sturdy foundation. Memphis Reprographics, in turn, is built upon a foundation of exceptional business practices, unwavering dependability, and a friendly staff instilled with a work ethic rivaled by few. With foundations as strong as these, it seems impossible that a partnership with Memphis Reprographics could result in anything other than outstanding success.”
Bottle Tree Design Group
“I would like to comment about the service and attention I get when printing at Memphis Reprographics. I have been estimating in the Memphis area for 34 years. I have used numerous printers over the years and none of them stack up to Memphis Reprographics. When I place an order with Memphis Reprographics I have my plans correctly printed, name of project on the outside of the plans and delivered usually within an hour. I would highly recommend them to anyone as they have never let us down and in my opinion, the best in the business.”
Delta/United Specialties, Inc.
“I just wanted you to know that the guys at B&B Specialty Contractors are just raving about what great service we are getting now with all of our printing. They have told me how quick the turnaround is and how much they love the deliveries. I just wanted to say thank you so much! We all appreciate Memphis Reprographics around here so much!”
B&B Specialty Contractors, Inc.